FAQ
Common questions and answers about using DailyPlay.
General
Section titled “General”What is DailyPlay?
Section titled “What is DailyPlay?”DailyPlay is a mobile-first mini-games platform that helps brands create engaging games for their customers without coding.
Do I need coding skills?
Section titled “Do I need coding skills?”No! DailyPlay is designed for non-technical users. You select templates, customize with your brand assets, and publish — no code required.
Is DailyPlay free?
Section titled “Is DailyPlay free?”DailyPlay offers a free tier with basic features. Premium plans with additional capabilities are available.
What languages does DailyPlay support?
Section titled “What languages does DailyPlay support?”DailyPlay supports 9 languages: English, Spanish, French, German, Portuguese, Japanese, Korean, Chinese, and Thai.
How many game templates are available?
Section titled “How many game templates are available?”DailyPlay offers 25+ game templates across arcade, puzzle, action, casual, and lucky-draw categories.
Can I use my own images?
Section titled “Can I use my own images?”Yes! You can upload custom images for backgrounds, characters, and game elements. DailyPlay also offers AI image generation.
How long does it take to create a game?
Section titled “How long does it take to create a game?”Most games can be created in 5-15 minutes, depending on how much customization you want.
Can I edit a game after publishing?
Section titled “Can I edit a game after publishing?”Yes, you can edit published games at any time. Changes take effect immediately.
Organizations
Section titled “Organizations”What is an organization?
Section titled “What is an organization?”An organization is a shared workspace where teams can collaborate on game creation, share vouchers, and view collective analytics.
How many team members can I add?
Section titled “How many team members can I add?”Free plans support up to 5 members. Pro plans support unlimited members.
Can I belong to multiple organizations?
Section titled “Can I belong to multiple organizations?”Yes, you can be a member of multiple organizations with different roles in each.
Rewards & Prizes
Section titled “Rewards & Prizes”How do voucher codes work?
Section titled “How do voucher codes work?”You create voucher sets with codes, link them to game prizes, and DailyPlay automatically distributes unique codes to winners.
Can I limit how many prizes are available?
Section titled “Can I limit how many prizes are available?”Yes, each prize can have a quantity limit. Once depleted, that prize is no longer winnable.
What happens if a player wins but I’m out of codes?
Section titled “What happens if a player wins but I’m out of codes?”The system will skip to the next available prize or show a “try again” message if no prizes remain.
Sharing & Embedding
Section titled “Sharing & Embedding”Can I embed games on my website?
Section titled “Can I embed games on my website?”Yes! DailyPlay provides iframe embed codes that work on any website.
Do embedded games work on mobile?
Section titled “Do embedded games work on mobile?”Yes, all DailyPlay games are mobile-first and work great on phones, tablets, and desktops.
Can I track where plays come from?
Section titled “Can I track where plays come from?”Yes, use UTM parameters in your links to track traffic sources in your analytics.
Technical
Section titled “Technical”What browsers are supported?
Section titled “What browsers are supported?”DailyPlay works on all modern browsers: Chrome, Firefox, Safari, Edge. We recommend the latest versions.
Why isn’t the camera working?
Section titled “Why isn’t the camera working?”Camera access requires HTTPS and user permission. Ensure your site uses HTTPS and the player grants camera access.
Why is my game loading slowly?
Section titled “Why is my game loading slowly?”Large custom images can slow loading. Optimize images to under 1MB and use recommended dimensions.
Account & Billing
Section titled “Account & Billing”How do I delete my account?
Section titled “How do I delete my account?”Contact support to request account deletion. All your games and data will be permanently removed.
Can I transfer games between accounts?
Section titled “Can I transfer games between accounts?”Currently, games cannot be transferred between accounts. Use organizations for shared ownership.
How do I cancel my subscription?
Section titled “How do I cancel my subscription?”Manage your subscription from your account settings. Cancellations take effect at the end of the billing period.