# Frequently Asked Questions Common questions and answers about using DailyPlay. ## General ### What is DailyPlay? DailyPlay is a mobile-first mini-games platform that helps brands create engaging games for their customers without coding. ### Do I need coding skills? No! DailyPlay is designed for non-technical users. You select templates, customize with your brand assets, and publish — no code required. ### Is DailyPlay free? DailyPlay offers a free tier with basic features. Premium plans with additional capabilities are available. ### What languages does DailyPlay support? DailyPlay supports 9 languages: English, Spanish, French, German, Portuguese, Japanese, Korean, Chinese, and Thai. --- ## Games ### How many game templates are available? DailyPlay offers 60+ game templates across arcade, puzzle, action, casual, and lucky-draw categories. ### Can I use my own images? Yes! You can upload custom images for backgrounds, characters, and game elements. DailyPlay also offers AI image generation. ### How long does it take to create a game? Most games can be created in 5-15 minutes, depending on how much customization you want. ### Can I edit a game after publishing? Yes, you can edit published games at any time. Changes take effect immediately. --- ## Organizations ### What is an organization? An organization is a shared workspace where teams can collaborate on game creation, share vouchers, and view collective analytics. ### How many team members can I add? Free plans support up to 5 members. Pro plans support unlimited members. ### Can I belong to multiple organizations? Yes, you can be a member of multiple organizations with different roles in each. --- ## Rewards & Prizes ### How do voucher codes work? You create voucher sets with codes, link them to game prizes, and DailyPlay automatically distributes unique codes to winners. ### Can I limit how many prizes are available? Yes, each prize can have a quantity limit. Once depleted, that prize is no longer winnable. ### What happens if a player wins but I'm out of codes? The system will skip to the next available prize or show a "try again" message if no prizes remain. --- ## Sharing & Embedding ### Can I embed games on my website? Yes! DailyPlay provides iframe embed codes that work on any website. ### What is the Floating Play button? A site-wide embed that adds a fixed **Play** button (bottom-right). Clicking it opens your game in a modal overlay without dedicating page space to an iframe. See [Floating Play Button](/sharing/floating-play-button). ### Can I embed on Shopify or Shopline? Yes. Use **Custom Liquid** (Shopify) or **Custom HTML** (Shopline) with the Floating Play button embed from the Share/Embed panel. Dedicated guides: [Shopify](/sharing/shopify) and [Shopline](/sharing/shopline). ### Do embedded games work on mobile? Yes, all DailyPlay games are mobile-first and work great on phones, tablets, and desktops. ### Can I track where plays come from? Yes, use UTM parameters in your links to track traffic sources in your analytics. --- ## Technical ### What browsers are supported? DailyPlay works on all modern browsers: Chrome, Firefox, Safari, Edge. We recommend the latest versions. ### Why isn't the camera working? Camera access requires HTTPS and user permission. Ensure your site uses HTTPS and the player grants camera access. ### Why is my game loading slowly? Large custom images can slow loading. Optimize images to under 1MB and use recommended dimensions. --- ## Account & Billing ### How do I delete my account? Contact support to request account deletion. All your games and data will be permanently removed. ### Can I transfer games between accounts? Currently, games cannot be transferred between accounts. Use organizations for shared ownership. ### How do I cancel my subscription? Manage your subscription from your account settings. Cancellations take effect at the end of the billing period. --- ## Pricing & Billing ### What is DailyPlay.ai pricing based on? Pricing is typically based on usage (the number of plays) plus the monthly subscription plan level you choose. Your final setup can also depend on channels, integrations, analytics needs, and support requirements. ### What does "per play" mean in DailyPlay.ai pricing? "Per play" means cost is tied to the number of times users start and interact with a DailyPlay.ai micro-game experience during a monthly billing period. Your agreement defines the exact play-counting rules used for billing. ### What is the difference between pricing "Per Play" and pricing by "MAU"? A "Play" is counted every time a user starts a micro-game. If one user plays three times, that counts as three plays. "MAU" (Monthly Active Users) counts the unique individuals who interact with your experiences during a month, regardless of how many times they play. ### What happens if our usage spikes and we exceed our contracted play volume? We want your daily engagement to scale without interruption. We designed DailyPlay.ai to grow with your platform usage, meaning not only does the price per play decrease with volume, but you can also control limits, dates, and costs directly via your dashboard. If you exceed your monthly limits, you can opt to continue on a pay-per-play basis or upgrade your subscription for the next billing cycle. ### Do you offer volume pricing for higher play counts? Yes — pricing can be structured to reflect higher volumes and multi-channel rollouts. Contact sales with your estimated monthly play volume to receive a tailored, predictable pricing tier. --- ## Contract & Onboarding ### Does DailyPlay.ai offer a free trial or pilot? DailyPlay.ai offers a pilot path to evaluate platform fit. We also offer a dedicated, free Developer Sandbox tier that includes 1,000 free plays for testing, vibe coding, and prototyping without a credit card. ### Is there a minimum contract term? Minimum terms can vary by plan. Your subscription agreement will specify your term length, monthly billing details, and any minimum commitments. ### Are there implementation or onboarding costs? Implementation and onboarding costs depend on your setup. Standard configurations are often covered within your plan, while complex API integrations or custom launch services may require a one-time onboarding fee separate from your ongoing monthly usage. ### Can I cancel DailyPlay.ai or change plans? Cancellation and plan changes depend on your subscription term and renewal settings. If you need to scale volume, add channels, or adjust packaging, contact your account manager to update your monthly subscription. ### How long does it take to set up and launch our first micro-game? Thanks to our drop-in components and AI-assisted workflows, many teams can configure and publish their first playable experience in a matter of days. For Enterprise rollouts requiring complex, custom API integrations, onboarding typically takes a few weeks. --- ## Product & Tech ### What types of micro-games can we build with DailyPlay.ai? The platform supports a wide variety of engagement mechanics, including trivia, spin-to-win, matching games, quizzes, and more. Our platform helps you quickly tailor these game types to fit your consistent daily engagement goals. ### Can we completely customize the micro-games to match our brand guidelines? Yes. All plans allow for visual customization, but our Growth and Enterprise plans offer deeper personalization options, allowing you to fully white-label the experiences so they feel like a native, always-on extension of your brand's app or website. ### Can DailyPlay.ai integrate with our CRM, loyalty platform, or CDP? DailyPlay.ai can be deployed across web, mobile, CRM, and loyalty channels. Share your current tools during discovery so we can recommend the best setup (configuration-based connectors versus API-based integrations). ### Can we launch micro-games in multiple languages? Absolutely. DailyPlay.ai supports multi-region rollouts. You can create and manage localized versions of your playable experiences to engage different global audiences. ### What support is included with DailyPlay.ai? All plans include access to DailyPlay.ai support for product questions and troubleshooting. Support coverage and response-time options scale with your plan tier (for example, standard support versus priority SLA options). --- ## AI & Data ### Can AI agents and code assistants use DailyPlay.ai? Absolutely. Our platform is built to be the authoritative full-stack library for play. Instead of hallucinating custom game logic, AI agents can drop in our secure, pre-built UI components (which handle backend anti-cheat, state, and CRM routing automatically) in under 3 prompts. You can also use the [in-app Assistant](/assistant/overview/) from the DailyPlay dashboard, or connect external agents via the [MCP server](/api/mcp/) with an organization API key. ### Who owns the data captured through DailyPlay.ai experiences? You do. In commercial setups, brands use DailyPlay.ai to capture and route first-party data for continuous engagement and measurement, with access and retention terms specified contractually. ### Is DailyPlay.ai compliant with data privacy regulations like GDPR and CCPA? Yes. DailyPlay.ai supports customizable consent flows to ensure that the continuous first-party data you capture complies with regional data privacy laws, including GDPR and CCPA.